Senior Audio Visual Service Technician

Philadelphia, Pennsylvania 19120 | Direct Hire

Job ID: 1377 Industry: Audio Visual - Integration Pay Rate: Competitive Salary

A leading provider of integrated audio visual and information technology  collaboration solutions  is looking for a Senior   Audio Visual Field Service  Technician  in the Philadelphia, PA area.

The ideal candidate will have at  least 5  years of audio visual commercial integration industry experience  in and  experience loading and  commissioning  control system systems such as Crestron, AMX, Extron and Biamp as well as some programming experience.

Position Description:
  • Responsible for field system commissioning and troubleshooting
  • Responsible for the troubleshooting,  maintenance and support of electronic communication systems, including but not limited to professional video display systems, Telepresence,  Video-Conferencing and AV control system solutions
  • Troubleshoots and repairs audio visual and IT components
  • Trains and instructs the customer on the proper use of the equipment
  • Assists with preventive maintenance and upgrades  of customer hardware and software components
  • Travel to client sites as required

Required Experience and Skills:
  • At least 5  years of audio visual commercial integration industry experience  in the role of an Audio Visual Field  Technician
  • Must have experience loading and  commissioning  control programs, software, and firmware (AMX/Extron/Crestron/Biamp)
  • Experience troubleshooting and supporting Video Conferencing and/or Telepresence systems such as Polycom, Tandberg, Cisco, etc.
  • Must have experience  troubleshooting and supporting Crestron, AMX, Polycom, Cisco, Biamp and Clearone equipment
  • Knowledge and experience in the IT network communications a plus
  • Exceptional customer service skills
  • Valid and current driver’ s license

Education and Certifications:
  • High School Diploma or  Equivalent
  • CTS and / or CTS-I certification preferred
  • Audio, video conferencing, or control equipment manufacturer certifications a plus (Polycom / Cisco / AMX / Crestron / NEC / Bi-AMP / etc)   

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