Field Service Technician - Healthcare

Rochester, NY 14602

Employment Type: Direct Hire Industry: Telecommunications Job Number: 2094

Healthcare Communication Equipment

Field Service Technician

We are seeking a highly motivated Telecom Field Service Technician to perform a wide variety of complex technical duties in support of healthcare communications systems.  In this role, the Field Service Technician will provide support and maintenance on communication and networking equipment, while delivering high-quality customer service in a timely manner.

Accountabilities Include:
  • Perform and coordinate changes in programming, troubleshooting, and maintenance of healthcare communication equipment
  • Professionally interface with customers to convey system status information
  • Effectively work with Maintenance Agreement customers to ensure continued health of existing system deployments
  • Responsible for performing agreed upon preventive maintenance on systems
  • Provide effective “ on call” support

Requirements for Success:
  • Associate degree in Electronics Technology or an equivalent combination of education and work experience
  • Attend job-related training as offered by the company as well as self-driven efforts
  • Customer service & team oriented with a pleasant disposition
  • Maintain industry-recognized technology credential(s)

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